Home
AI in customer service: Streamline case management and other tasks

AI in customer service: Streamline case management and other tasks

Artificial intelligence: Friend or Foe of Customer Service?

Applications and devices that have AI capabilities are increasingly thinking and acting more like humans as the technology advances.

This gives AI huge potential to make customer service more effective by streamlining case management and other predictable tasks. But all the noise about AI can be overwhelming.

Download this CustomerThink paper to learn about the use of AI in customer service and explore guidance from analysts and industry leaders in the market.

Vendor:: Genesys
Posted:: 30 Jan 2020
Published:: 30 Jan 2020
Format:: PDF
Length:: 8 Page(s)
Type:: White Paper
Language:: English

Already a Bitpipe member? Login here

Download this White Paper!

Corporate E-mail Address:
You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

Please provide a Corporate E-mail Address.

This email address is already registered. Please login.
First Name:
You forgot to provide your first name.
Last Name:
You forgot to provide your last name.
Company Name:
You forgot to provide a company name.
Job Title:
You forgot to provide a job title.
Seniority:
You forgot to select your seniority.
Job Function:
You forgot to select your job function.
# of employees:
You did not select the number of employees at your company.
Industry:
You did not select which industry you are in.
You did not select which industry you are in.
Address 1:
You did not provide a full local address.
Address 2:
City/Town:
You did not provide a full local address.
Country:
You did not select the country you are from.
State/Province:

You did not provide a full local address.
Zip/Postal Code:
You did not provide a full local address.
Phone:
You forgot to provide a phone number.

This phone number format is not recognized. Please check the country and number.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.