Cloud contact center adoption: 10 keys

Ten considerations for moving your contact center to the cloud

Cover

As more contact centers move to the cloud, solution providers should be on the pulse of contact center technology in order to help customers innovate in the realm of customer service.

By evaluating criteria and answering critical questions at the outset, organizations will be able to find the best match for their business goals and requirements.

View this ebook to learn the 10 key considerations for selecting a partner and moving to a cloud-based contact center.

Vendor:
Genesys
Posted:
04 Feb 2020
Published:
04 Feb 2020
Format:
PDF
Length:
15 Page(s)
Type:
eBook
Language:
English
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