Case Study: How CARS upgraded their call center with Evolve IP

Evolve IP Drives CARS’ Contact Centers into the Future

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Charitable Adult Rides and Services (CARS) is a non-profit that enables vehicle donations for charities. As they grew, their call center software became outdated and unintegrated—limiting productivity of agents and slowing down potential growth.

They decided to implement a new call center software by Evolve IP, which enabled CARS to get the custom functionality they required without having to worry that the solution will be outdated in the future.

Learn more about the call center upgrade, and the benefits they’ve experienced since making the switch in this case study.

Vendor:
EvolveIP
Posted:
14 Jan 2020
Published:
14 Jan 2020
Format:
PDF
Length:
2 Page(s)
Type:
Case Study
Language:
English
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