22-page guide on implementing AI in contact centers

The UK Contact Centre Decision-Maker's Guide 2019-20

Cover

Implementing AI within contact centers allows for better anticipation of customer interactions based on their historical context and enables your service to predict and match for an optimal customer experience.

Download this 22-page guide to learn about 8 potential uses cases for AI within your own contact center.

Vendor:
Genesys
Posted:
12 Dec 2019
Published:
12 Dec 2019
Format:
PDF
Type:
White Paper
Language:
English
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