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What should contact centers look like in 2020?

What should contact centers look like in 2020?

What Are The Contact Center Trends Of Tomorrow – And How Can You Prepare?

The future of top-tier customer experience is heading for self-service. But how should businesses bridge themselves towards this hyper-efficient initiative?

Find out in this video which dives into the 10-year goals customer-centric businesses should prioritize as they plan for 2020 projects.

Vendor:: Genesys
Premiered:: 10 Dec 2019
Language:: English

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