150 ways to automate service management and counting
150 Ways to Automate Service Management Throughout Your Organization

From a company perspective, everyone wins with automation – employees have more time to focus on less menial tasks, IT can spend less time on trivial helpdesk tickets, and so on. Opportunities for automation can spring up throughout the organization – that is, if you know where to look.
Keep reading to discover 150 ways service automation can be integrated within your organization, from IT to HR. Designed to be a conversation starter on how ITSM best practices can be applied to all sections of your company, this guide also serves as a rough blueprint for how to improve your employees’ IT service experiences.