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Old-school ITSM tools can be inflexible and inefficient, resulting in clunky and highly siloed service workflows. In today’s world, where IT flexibility in all forms is highly coveted, it’s easy to put two and two together – your old ITSM system has got to go.
Find out how to start taking steps to ditch your organization’s legacy ITSM tool for one that supports organization-wide digital transformation objectives – and learn why possessing top-of-line ITSM capabilities can positively impact all corners of your business.