ITSM in healthcare: Improve clinical staff and patient experiences

Transforming the Healthcare Experience Through Improved Workflows

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Until healthcare organizations start to think differently about how to improve their processes, they will not be able to meet the rising expectations of patients and staff.

As a result, many organizations are implementing service management platforms that integrate with clinical, financial, and operational systems to:

  • Make a great first impression with prospective and new patients
  • Optimize workflows to get employees and clinical staff back to work faster
  • Reduce the cost of IT ownership
  • Create workflows to automate repetitive tasks

Download this IDC paper to learn about the importance of leveraging a unified workflow platform in your HC organization, and the benefits associated with it.

Vendor:
ServiceNow
Posted:
25 Nov 2019
Published:
25 Nov 2019
Format:
PDF
Length:
6 Page(s)
Type:
Analyst Report
Language:
English
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