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Contact center as a service (CCaaS) solutions are becoming the preferred deployment model for many contact centers in North America, replacing traditional on-premises contact center infrastructure.

In this Gartner report, discover 9 vendors and their features designed to help application leaders responsible for customer service and support technology:

  • 8x8
  • Aspect Software
  • NICE inContact
  • And 5 more
Vendor:
NICE CXone
Posted:
Feb 8, 2021
Published:
Oct 15, 2019
Format:
HTML
Type:
Analyst Report

This resource is no longer available.

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