8x8 vs. Aspect vs. Vonage: Which CCaaS is right for you?

Magic Quadrant for Contact Center as a Service, North America

Cover

Contact center as a service (CCaaS) solutions are becoming the preferred deployment model for many contact centers in North America, replacing traditional on-premises contact center infrastructure.

In this Gartner report, discover 9 vendors and their features designed to help application leaders responsible for customer service and support technology:

  • 8x8
  • Aspect Software
  • NICE inContact
  • And 5 more
Vendor:
NICE inContact
Posted:
14 Nov 2019
Published:
15 Oct 2019
Format:
HTML
Type:
Analyst Report
Language:
English
Already a Bitpipe member? Login here

Download this Analyst Report!