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CCaaS solutions are becoming the preferred deployment model for many contact centers in North America, replacing traditional on-premises contact center infrastructure.

Find out why in this Gartner Magic Quadrant, and review 9 CCaaS providers and their features to help determine the right choice for you.

Vendor:

Talkdesk

Posted:

Feb 8, 2021

Published:

Nov 12, 2019

Format:

HTML

Type:

Resource