Case study: Using an AI platform for IT support

Nutanix Realizes Rapid Time to Value with AI Platform for IT Support

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Cloud software and hyperconverged infrastructure provider, Nutanix, was looking for an AI solution that could resolve IT issues for employees without them having to learn a new system, go to a new portal or download a new app.

They decided to implement Moveworks’ bot because it met Nutanix’s 3 main requirements:

  • AI that employees can use without training or behavior change
  • Centralized way to answer commonly asked questions and resolve issues
  • Easy integration with their ITSM solution and other systems of record

Learn more in this case study.

Vendor:
Moveworks
Posted:
11 Nov 2019
Published:
11 Nov 2019
Format:
PDF
Length:
5 Page(s)
Type:
Case Study
Language:
English
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