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ITIL is the bread-and-butter of many enterprise service management strategies, setting a foundation for organizations to build their IT service processes around.

But for newcomers to the ITIL world, adoption can be a tricky thing to navigate.

Inside this guide, uncover ITIL 4 best practices gleaned from countless organizations who have already gone through the adoption process and their successes and failures.

Vendor:

ServiceNow

Posted:

Jan 19, 2022

Published:

Jun 20, 2019

Format:

PDF

Type:

White Paper