The state of user-facing knowledge in 2019

The State of User-Facing Knowledge and Knowledge Management in 2019

Cover

Today’s end-users want to be self-sufficient when it comes to troubleshooting; they will turn to their neighbors or the internet for help, often before consulting with their IT department. But as we all know, the internet isn’t always the most reliable place to seek advice.

That’s where a user-facing knowledge repository can prove invaluable.

Download a copy of this 27-page eBook to find out how companies like your own are utilizing user-facing knowledge management platforms to facilitate employee self-service -- taking weight off the shoulders of IT departments.

Vendor:
Bold360 by LogMeIn
Posted:
28 Oct 2019
Published:
28 Oct 2019
Format:
PDF
Length:
27 Page(s)
Type:
eBook
Language:
English
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