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Communications Provider Drops MTTD by 75% with Moogsoft AIOps

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Using AIOps, a communications provider achieved “90% reduction in workload, a 30% reduction in customer identified incidents, a 75% reduction in Mean-Time-To Detect Incidents, and a 25% reduction in Mean-Time-To-Resolve Incidents.”

Download this case study to learn more how AIOps provided greater visibility in IT operations that previously didn’t exist, and how the alert systems reduced time spent “putting out fires.”

Vendor:
Moogsoft
Posted:
28 Oct 2019
Published:
28 Oct 2019
Format:
PDF
Type:
Case Study
Language:
English

This resource is no longer available.