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A Day in the Life of an IT Remote Support Agent

Remote support agents can’t help but take their work home with them – it’s in the job description. But with the right remote support tools in place, support pros can safely put out common IT fires – lost passwords, crashed servers, and printer malfunctions – from any device, no matter where they are.
Click inside to step through the day-to-day life of a remote support agent as they provide IT support from work, from home, and even the coffee shop.