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The future of ITSM is agile: A practical guide for workingwith ITIL® 4 and Atlassian

Cover

To meet needs for stability and reliability, IT teams are embracing agile approaches when it comes to workflow management.

Right on time, ITIL 4 – the latest update of the IT Infrastructure Library – combines agile and DevOps methodologies into ITSM. ITIL 4 includes a blend of old and new, such as mixing practices like agile project management with service value chains.

Learn how to prioritize culture over tools. Read the ITIL 4 agile guide here.

Vendor:
Atlassian
Posted:
21 Feb 2020
Published:
21 Feb 2020
Format:
PDF
Length:
38 Page(s)
Type:
eBook
Language:
English

This resource is no longer available.