Breaking the mold in Europe: High-stakes CX

Europe: High-stakes CX

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With political uncertainty rising, regulations tightening and data breaches proliferating, it is easy to see why European consumers are cautious about the brands they buy from. And from a customer experience (CX) point of view, this makes Europe a tough nut to crack.

Fortunately, in this white paper from Verizon, discover the ways brands can overcome the unique set of challenges Europe provides to enjoy significant CX success in the region.

Learn:

  • Why Europeans are distrusting of brands looking to use their data
  • How to win over customers with transparency
  • The value of an honest approach
  • How Europeans respond to data breaches
  • And more
Vendor:
Verizon
Posted:
30 Sep 2019
Published:
30 Sep 2019
Format:
PDF
Type:
White Paper
Language:
English
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