How to modernize your IVR strategy

IVR Modernization

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While Interactive Voice Response (IVR) technology remains popular and continues to grow in use and capability—many organizations struggle to develop IVR strategies that convey their brand’s current identity properly.

A modern IVR should be cognitive, speech-enabled and provide agent assist interoperability—watch this video to learn how to bring your IVR strategy into the modern era.

Vendor:
Avtex
Premiered:
Sep 30, 2019
Format:
PDF
Type:
Webcast
Language:
English
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