Virtual contact center: Simplify implementation and integration

Implementing a Virtual Contact Center for Government

Cover

Setting up a new contact center solution can be complex and expensive. And, if your contact center doesn’t integrate with your systems, it can be a big problem for your overall citizen experience.

Find out how you can simplify the daunting process by using Verizon’s Virtual Contact Center for Government. Learn about potential benefits, like:

  • Channel-agnostic communication
  • Interactive reporting and analytics
  • Effective built-in security with FedRAMP certification
  • And more 
Vendor:
Verizon
Posted:
25 Sep 2019
Published:
25 Sep 2019
Format:
PDF
Length:
2 Page(s)
Type:
Product Overview
Language:
English
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