How to minimize customer effort through intelligent journey management

The Customer Experience Executive's Agenda: Minimize Customer Effort Through Intelligent Journey Management

Cover

Two-thirds of all companies identify CX as a key pillar of their business strategy, but what does this mean for CX executives?

In this research report from Aberdeen, explore the top priorities driving the CX executive’s agenda. Review the key building blocks firms use to minimize customer effort through intelligent journey management, and discover:

  • The top roadblocks impacting CX programs
  • How to overcome your CX challenges
  • How to successfully orchestrate your organization’s customer journeys
  • And more
Vendor:
Verint Systems
Posted:
18 Sep 2019
Published:
31 Mar 2019
Format:
PDF
Length:
13 Page(s)
Type:
White Paper
Language:
English
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