7 keys to a successful CX

CX Design is More than Just Journey Mapping

Cover

In this webinar, Director of CX Solutions at Avtex discusses how your organization can improve its CX strategy by looking at 7 key topics, including:

  • Voice of the customer
  • Journey mapping
  • Ideation
  • And more

Plus, you’ll get a better understanding of how to determine what’s most important to your customers. Learn how to define the success of your customer experiences, and review tips for achieving your CX goals.

Vendor:
Avtex
Premiered:
25 Jul 2018
Language:
English
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