Improve your CX with conversational AI

Conversational UX: The Why and How of Chat Strategy

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Chatbots can act as the first layer of customer experience (CX) for your brand—automating and simplifying more common queries. With simpler tasks managed and routed appropriately, your contact agents can focus on what really matters—delivering the personalized CX your brand needs to deliver.

Watch this webinar to learn how a more conversational UX can create a seamless, 24/7-ready CX and free up your agents for more complex problems.

Vendor:
Avtex
Premiered:
Sep 27, 2019
Format:
HTML
Type:
Webcast
Language:
English
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