How to increase agent efficiency and improve contact center productivity

InteractionSync: Solving Agent Efficiency Issues and Increasing Contact Center Productivity

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Today’s customers demand swift resolutions to issues they encounter during the use of a product or service. And the burden of these near-instantaneous responses fall largely on the shoulders of contact center agents.

In this white paper, learn how your contact center agents can deliver swift and effective customer service without being crushed by the burden of near-instantaneous response times.

Explore your contact center customer service software options with Avtex, and learn how Avtex InteractionSync can help your contact center:

  • Boost efficiency
  • Increase productivity
  • Improve agent morale
  • And more
Vendor:
Avtex
Posted:
19 Sep 2019
Published:
31 Dec 2017
Format:
PDF
Type:
White Paper
Language:
English
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