How to combat customer information theft and data leakage

Tech Powering your CX Might be Dragging Revenue

Cover

CRM tools that fuel the online shopping experience are important and beneficial, but in most cases, they aren’t coded or maintained by in-house teams. Instead, they’re developed and operated by vendors, and therefore not within your control.

Unknown third-party code outside of your control can introduce new risks or heighten existing ones, such as your risk for:

  • Customer information theft and journey hijacking
  • Customer data leakage
  • Site latency
  • And more

Read on to learn about digital risk scans and how you can reduce digital revenue threats like these. 

Vendor:
The Media Trust
Posted:
13 Sep 2019
Published:
13 Sep 2019
Format:
HTML
Type:
Resource
Language:
English
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