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CRM tools that fuel the online shopping experience are important and beneficial, but in most cases, they aren’t coded or maintained by in-house teams. Instead, they’re developed and operated by vendors, and therefore not within your control.
Unknown third-party code outside of your control can introduce new risks or heighten existing ones, such as your risk for:
- Customer information theft and journey hijacking
- Customer data leakage
- Site latency
- And more
Read on to learn about digital risk scans and how you can reduce digital revenue threats like these.