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While IT service management (ITSM) tools are vital for supporting and delivering IT services, with so many offerings on shelves today all claiming best of breed status, how do you know the ITSM vendor you can trust?
In this Magic Quadrant report, the experts at Gartner identify and evaluate 10 leading vendors in the space to help you make the best choice for your business. Topics covered inside include:
• Market overview: The state of ITSM today
• Leaders in the ITSM space
• Individual vendor strengths and cautions
• And more