Case study: 4 lessons from Amazon Prime
How Amazon Prime Has Changed Retailing And 4 Steps Stores Must Take to Thrive in the Future
55% of US households have Amazon Prime, and for households over $100,000 in income that number is 69%, according to IHL Consulting.
Prime has transformed the online retail industry, and many retailers are researching new ways to step up their game.
Learn more in this research report, which explores how to achieve these 4 steps that can help you improve CX:
- Keep track of inventory to make sure numbers are accurate
- Provide associates with better tools to educate and assist customers
- Leverage digital content and signage to make the experience quick and easy
- Implement an optimized application-aware SD-WAN to supper new tech