How to optimize CX through the contact center

How to Optimize CX Through Your Contact Center

Cover

Modern contact centers are facing a host of challenges:

  • Changing consumer demands
  • Provisioning end-to-end CX
  • Required 24/7 service across multiple channels

Just to name a few…

Fortunately, there are current technology offerings that can breathe new life into processes and improve key metrics, all while driving better customer experiences—read this white paper to find out what they are and how they can work for you.

Vendor:
Verizon
Posted:
03 Sep 2019
Published:
03 Sep 2019
Format:
PDF
Type:
White Paper
Language:
English
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