How to create and deliver personalized CX at scale

Winning With Superior Customer Experiences

Cover

Customer experience will overtake price and product as the key brand differentiator among consumers by 2020—and personalization is a critical aspect of delivering what modern customers will deem as satisfactory.

Read this white paper for an explanation of how 10 major brands across an array of industries are using personalization to gain huge ROI. 

Vendor:
Adobe Inc
Posted:
27 Aug 2019
Published:
27 Aug 2019
Format:
PDF
Type:
White Paper
Language:
English
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