Use these survey results to improve your CX

2019 NICE inContact Customer Experience (CX) Transformation Benchmark

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The NICE inContact Customer Experience (CX) Transformation Benchmark is based on two global surveys—one of consumers and one of contact center decision-makers. 

Find the survey results in this report for help better understanding and improving CX, while also expanding your service channel offerings and advancing contact center operations.

Vendor:
NICE inContact
Posted:
16 Aug 2019
Published:
16 Aug 2019
Format:
PDF
Type:
Research Content
Language:
English
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