How to improve your CX with NICE CXone

'Alexa, How Are My SLAs?' Omega World Travel Uses Innovation and CXone to Deliver Outstanding Service

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View this case study to learn how Omega World Travel, one of the largest travel management companies in the United States, overcame the problems of their third-party hosted cloud solutions and struggling CX with NICE CXone.

Inside, review NICE CXone product features and benefits. Review the results of Omega World Travel’s CXone implementations, and decide if NICE CXone is right for your organization’s CX initiatives.

Vendor:
NICE inContact
Posted:
14 Aug 2019
Published:
14 Aug 2019
Format:
PDF
Type:
Case Study
Language:
English
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