How 1 company cut down on missed calls and boosted response times

Case Study: Diamond Logistics Answers More Calls

Cover

Diamond Logistics is the UK’s fastest growing logistics provider. As the company grew, staff realized they would need a communications infrastructure that linked its landline and mobile calls to:

  • Cut down customer call waiting times
  • Make it easier for staff to work out of hours, out of the office
  • Ensure business continuity

Diamond Logistics ultimately decided to implement Vodafone One Net Business. Learn about their experience in this case study. 

Vendor:
Vodafone
Posted:
04 Sep 2019
Published:
04 Sep 2019
Format:
PDF
Length:
4 Page(s)
Type:
Case Study
Language:
English
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