How to transform your customer journey

Transforming the Customer Journey

Cover

Building and fostering a successful customer journey has become a top-priority goal for 85% of companies, according to Nemertes. However, in order to create a successful customer journey, both the front and back-end strategies of business need to change.

With this white paper, explore key strategies for building and fostering a successful customer journey. Gain a better understanding of the technologies impacting today’s customer experience, and review:

  • How to create a solid technology strategy and migration plan
  • How to leverage partners and cloud infrastructure
  • How to divert savings into new technology investments, such as AI and automation
  • And more
Vendor:
MASERGY
Posted:
13 Aug 2019
Published:
13 Aug 2019
Format:
PDF
Length:
11 Page(s)
Type:
Research Content
Language:
English
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