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How Analytics is Adapting to a Changing Customer Service Paradigm

Cover

The way an organization understands its customers will define the customer experience it delivers, and the best way for an organization to gain this understanding is through the data trails left along the customer journey.

Read this white paper to learn how you can reap the full benefits of the customer journey, and create a feedback loop that continuously improves the customer experience you deliver.

Vendor:
NICE & Converge One
Posted:
05 Aug 2019
Published:
05 Aug 2019
Format:
PDF
Type:
White Paper
Language:
English

This resource is no longer available.