5-minute guide to self-service customer experiences

Self-Service: Going Beyond the FAQ

Cover

The preferred option for as much as 75% of consumers searching for an answer is self-service. It comes down to that “need for speed” and the desire for independence.

Don’t confuse self-service customer experience with a FAQ though—you need to go beyond that. Read this white paper for a 5-minute guide to taking big steps toward true self-service customer experience.

Vendor:
Attivio
Posted:
01 Aug 2019
Published:
01 Aug 2019
Format:
PDF
Type:
White Paper
Language:
English
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