How customer communication management leads to improved CX

Revolutionizing Constituent Services: From Document Creation To Output

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Outdated technology was throttling productivity within Montana’s Department of Labor and Industry. Then, fortunately, they discovered Content Composer—Hyland’s flagship customer communication management (CCM) solution.

Read this case study to learn how—with Content Composer—the Department of Labor and Industry was able to streamline critical customer-focused processes, ultimately improving CX for area residents.

Vendor:
Hyland
Posted:
30 Jul 2019
Published:
30 Jul 2019
Format:
PDF
Type:
Case Study
Language:
English
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