How to transform customer service with next-gen knowledge

Transform Customer Service with Next-Gen Knowledge

Cover

AI-infused knowledge management (KM) systems can handhold agents through customer interactions, based on organizational best practices and regulatory requirements for automated compliance.

In this white paper, dive into the key attributes to look for in your KM systems so you can maximize your odds of success in your customer service contact center.

Vendor:
eGain Communications Corp.
Posted:
26 Jul 2019
Published:
26 Jul 2019
Format:
PDF
Length:
9 Page(s)
Type:
White Paper
Language:
English
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