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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

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If AI for overall business models is a red hot topic in C-suites, then AI for customer engagement is white hot.

In this white paper, learn about the 6 killer applications for AI in customer engagement and contact centers.

Find out how technologies like eGain’s Virtual Assistant and eGain Chat have helped improve efficiency for customer interactions by doing things like deflecting 77% of phone calls to prioritize interactions for live chat vs. AI channels. 

Vendor:
eGain Communications Corp.
Posted:
26 Jul 2019
Published:
26 Jul 2019
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.