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The pros and cons of customer service AI

The pros and cons of customer service AI

Advanced self-service platforms open new customer frontiers

Customer service and self-service platforms and chatbots can improve the customer experience, but they can also frustrate users. Read this e-book to learn what works, what doesn't and what needs improvement.

Vendor:: SearchCRM
Posted:: Feb 8, 2021
Published:: Jul 22, 2019
Format:: PDF
Type:: eBook

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