The pros and cons of customer service AI

Advanced self-service platforms open new customer frontiers

Cover

Customer service and self-service platforms and chatbots can improve the customer experience, but they can also frustrate users. Read this e-book to learn what works, what doesn't and what needs improvement.

Vendor:
SearchCRM
Posted:
Feb 8, 2021
Published:
Jul 22, 2019
Format:
PDF
Type:
eBook
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