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Research Report: Unified Communications and Collaboration, 2019

Cover

The demand for communication and collaboration offerings continues to grow, in part due to cloud flexibility, mobility, and better customer journeys.

In 2019, more providers invested in their messaging platform and the demand for conversational AI, or chatbots, started to pick up. Team collaboration capabilities continue to expand and more UCC providers are investing in their offering.

In this 2019 Aragon research report, dive in to read about the 14 major providers that focus on all forms of collaboration and communication.

Vendor:
Avaya
Posted:
25 Jul 2019
Published:
24 Apr 2019
Format:
PDF
Length:
28 Page(s)
Type:
Analyst Report
Language:
English

This resource is no longer available.