Chatbots vs. virtual assistants vs. conversational agents: CRM comparison

Recipe Book for Better Customer Support: Chatbots, Natural Language Processing, & More.

Cover

What separates chatbots from virtual assistants and conversational agents? And more importantly, how can the above mentioned technologies drive enterprise-wide transformation and innovation?

Inside, explore the differences between chatbots and other forms of intelligent customer support technology. Discover how chatbots and virtual assistants are driving business value, and learn:

  • How chatbots are transforming the future of customer support
  • How to transform your chatbot potential with natural language processing
  • And more
Vendor:
ServiceNow
Posted:
16 Jul 2019
Published:
16 Jul 2019
Format:
PDF
Length:
12 Page(s)
Type:
eGuide
Language:
English
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