Customer service best practices

Customer Service Best Practices

Cover

Maintaining a positive customer experience is crucial to improving brand loyalty, customer service metrics and revenue.

But how do you guarantee the success of your customer experience strategy?

In this e-book, discover how to improve your existing customer experience strategy through the integration of customer service best practices from Genesys.

Learn:

  • 5 ways to deal with customer challenges
  • 5 causes of contact center attrition and burnout
  • How to use contact center benchmarking and metrics to improve customer experiences
  • And more
Vendor:
Genesys
Posted:
12 Jul 2019
Published:
12 Jul 2019
Format:
PDF
Length:
20 Page(s)
Type:
eBook
Language:
English
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