What's new in ITIL V4?

ITIL V4: Intro to the 2019 ITIL Update

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As the industry standard for IT service best practices, ITIL’s framework has proven invaluable in guiding IT organizations towards efficient IT management strategies. However, ITIL in recent years has drawn criticism for its failure to keep up with DevOps and Agile trends.

Enter ITIL V4.

Dive into this article to find out what’s new within the latest iteration of ITIL, including the most recent batch of certifications, and find out what’s changed since the V2 and V3 editions.

Vendor:
BMC
Posted:
15 Jul 2019
Published:
18 Sep 2019
Format:
HTML
Type:
Resource
Language:
English
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