This resource is no longer available

Cover Image

The industry-agnostic IT Infrastructure Library (ITIL) 4 is here. Stitching together the best practices and viewpoints of over 2,000 global IT pros, this edition of ITIL focuses on how agile and DevOps practices can be grafted onto core ITSM philosophies – and from there, how to approach disruptive technology like AI and machine learning.

Dive into this 38-page guide to catch up with what’s new in ITIL 4. Plus, find out how to leverage this new ITIL framework into a high-velocity service team of your own through performance, culture, and best practice transformations – taking cues from the success of agile and DevOps methodologies in the process.

Vendor:
Atlassian
Posted:
Feb 8, 2021
Published:
Jul 3, 2019
Format:
PDF
Type:
White Paper

This resource is no longer available.