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Build Competitive Advantage Through Customer Engagement and AI

Cover

Customer engagement is the key to success — and survival — in the age of the customer. Yet many companies struggle to know where they stand in terms of engagement maturity and where to go next.

In this Forrester report, learn about the technology challenges that companies encounter at each maturity level that must be overcome on the path to customer engagement mastery.

Discover recommendations that companies can consider to help meet customer expectations to garner their satisfaction, which drives engagement, conversion, loyalty, and ultimately revenue.   

Vendor:
LogMeIn, Inc.
Posted:
20 Jun 2019
Published:
20 Jun 2019
Format:
PDF
Type:
Analyst Report
Language:
English

This resource is no longer available.