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Aragon Globe for UCC

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The demand for communication and collaboration offerings continues to grow, in part due to cloud flexibility, mobility, and better customer journeys.

In 2019, more providers invested in their messaging platform and the demand for conversational AI, or chatbots, started to pick up. Also, team collaboration capabilities have continued to expand and more UCC providers are investing in their offering.

In this research report, explore:

  • The new elements of UCC
  • How enterprises can plan for the shift to multi-modal communications
  • An evaluation of 14 major providers in the market
Vendor:
Fuze
Posted:
28 May 2019
Published:
24 Apr 2019
Format:
PDF
Length:
28 Page(s)
Type:
Research Content
Language:
English

This resource is no longer available.