SaaS vs. On-Premises ITSM: 6 comparison points
SaaS vs. On-Premises ITSM: 6 Critical Considerations
With the implementation of an IT service management (ITSM) platform comes the decision of where it should be hosted: either in the cloud or in on-premises. While ITSM was born and raised in the data center, modern SaaS-based ITSM platforms bring their own advantages to the table.
Click inside to see how on-prem and SaaS ITSM hosting options stack up when compared head-to-head on factors like security, cost, efficiency, and more.