How to outsmart contact center fraudsters with voice biometrics

Outsmarting Contact Centre Fraudsters with Supercharged Voice Biometrics

Cover

How can your contact center effectively combat fraud?

Inside, learn how to protect your contact center from fraud through the use of machine learning and voice biometrics. Discover what it takes to engineer a single fraud attack, and explore:

  • Why the voice channel is the most vulnerable to fraud
  • New methods in comprehensive fraud detection for the contact center
  • How to proactively manage fraudsters with voice biometrics
  • And more
Vendor:
NICE Systems, Ltd
Posted:
14 May 2019
Published:
30 Nov 2018
Format:
PDF
Length:
10 Page(s)
Type:
White Paper
Language:
English
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