This resource is no longer available

The PagerDuty Post-Mortem Handbook

Cover

No major incident is ever truly resolved without a postmortem. It’s a way to look back and review the incident in detail to determine exactly what went wrong, why it went wrong, and what can be done in the future to make sure it doesn’t happen again.

To that end, PagerDuty would like to share how they conduct postmortems internally, with the hope that others will use the documentation as a starting point to formalize their own processes. This guide to postmortems provides information on what to do after a major incident and shares PagerDuty’s follow-up and after-action review procedures.

Download this guide and learn:

  • The importance of responder roles
  • What goes into creating a postmortem page
  • How to conduct a postmortem meeting
  • This eBook also includes a free postmortem template!
Vendor:
PagerDuty
Posted:
10 May 2019
Published:
10 May 2019
Format:
PDF
Length:
12 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.