What you need to know about intelligent CX in financial services

Key to Intelligent Customer Experience in Financial Services: Data-Driven Decisions That Don't Comprise Privacy

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As consumer expectations have changed, we are living in a one-click, instant gratification world. Consequently, there is a tremendous amount of pressure on financial institutions to move faster.

In this webinar, listen to Julien Corbe, Financial Services Advisory Leader at PwC, and Michael Heffner, VP of Global Industry at Appian, as they discuss how financial institutions can evolve customer experiences by leveraging automation, AI, and other emerging technologies.

Additionally, learn how financial institutions are informing decision-making with insights from an explosion of data while supporting the end-to-end customer journey, innovation, and privacy.

Vendor:
Appian
Premiered:
May 8, 2019
Format:
HTML
Type:
Webcast
Language:
English
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