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Oracle Value Realization: Service Cloud Benchmark Paper

Cover

Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact.

It enables companies to simplify and optimize processes and services for reduced effort, proactively push relevant communications anticipating future needs, personalize all engagements, leverage brand relationship to maximize operating profitability and monetize all opportunities.

In this report, discover critical success factors for a successful Oracle Service Cloud transformation.

Vendor:
Oracle Corporation
Posted:
23 Apr 2019
Published:
31 Jan 2019
Format:
PDF
Length:
14 Page(s)
Type:
Research Content
Language:
English

This resource is no longer available.